Cancelation and Substitution Policy
Annual Meeting Cancelation/ Refund Policy
The deadline for refund requests (mailed and emailed) is Monday, October 6.
- After the above deadline, no refunds of any type, including no-shows, are given. A registration cancelation processing fee is deducted from all refunds ($15 for students and $30 for members and nonmembers).
- Guests are not issued refunds.
- Email requests to sfnregistration@maritz.com.
Provide your full name, the email address associated with the registration, and the confirmation number found on the emailed registration confirmation. - Contact SfN's housing company, Convention Management Resources (CMR) at sfnsupport@cmrus.com to cancel hotel reservations to avoid no-show charges.
Refunds will not be issued for incorrect registration categories. If you choose to register under another category before membership verification, the difference will not be refunded to you as membership is not retroactive. No exceptions. If you are uncertain about your membership status, contact membership@sfn.org.
For additional information, contact SfN at sfnregistration@maritz.com or (508) 743-8563.
Note: If you are scheduled to present an abstract at the annual meeting, please note that canceling your registration does NOT cancel your abstract presentation. Details on withdrawing your abstract will be shared later this year.
Substitutions
It is permitted for a meeting registrant to have a substitute. If the substitute's registration fee is less than the original registrant's, the difference will be refunded. If the substitute's registration fee is more, the registration will be held until the balance is paid and the original registrant submits the substitute's contact information with written request for substitution.
Deadline for substitution requests: Monday, October 6. No substitution requests will be processed on-site and refunds will not be issued for no-shows.
Send requests to: sfnregistration@maritz.com
